Knowledge Partner
Curriculum, subject-matter expertise, professional standards and thought leadership.
Knowledge, capability and impact
About CX Expert Asia
A customer experience learning and advisory brand focused on developing professionals and helping organisations translate customer-centred ambition into action.
Our role
Developing the people who transform experiences
CX Expert Asia brings together professional learning, practical tools, thought leadership and certification pathways for customer experience practitioners and organisational leaders.
The flagship CXP programme sits at the centre of this mission, supported by premium programmes and advisory engagements across customer experience, service excellence, product, sales and healthcare experience.
“Customer experience transformation becomes real when people have the capability, confidence and governance to act.”Santhakumaran Atmalingam
Founder
Santhakumaran Atmalingam
A customer experience and patient experience specialist known for helping leaders and teams build more customer-centred organisations.
His work spans professional training, keynote speaking, advisory, service excellence, design thinking, customer success, sales experience and patient experience transformation.
Founder, CX Expert AsiaFounder, TrainoverseGlobal keynote speakerInternational awards judgeCX transformation advisorProfessional programme director
Partner ecosystem
Every partner has a clear role
Platform Partner
Learning platform, administration, participant operations and programme support.
Approved Provider Status
Trainoverse Hub Sdn Bhd is an Approved CPD Provider with The CPD Group UK, Provider #789331.
View provider certificate
HRD Corp Information
Programme claimability is communicated using the applicable registered course details and prevailing requirements.