Customer Experience that becomes business advantage.
CX Expert Asia helps organisations build customer-centric strategy, service excellence capability, Experience Management leadership, and professionally certified CX talent through consulting, training, and the flagship CXP certification.
Verifiable Digital CredentialCertificate · Badge · Professional Recognition
CPD · HRD Corp · Training Partner EcosystemBecome a Certified Customer Experience Practitioner (CXP)
The CXP programme develops Experience Management leaders through six practical disciplines.
Build practical capability to improve customer and business outcomes.
Build practical capability to improve customer and business outcomes.
Build practical capability to improve customer and business outcomes.
Build practical capability to improve customer and business outcomes.
Build practical capability to improve customer and business outcomes.
Build practical capability to improve customer and business outcomes.
CXP Certification Journey
Apply, qualify, attend training, complete assignment, assessment and examination, then receive your digital certificate and badge.
Apply for CXPPremium Training Programmes
Develop CX, service excellence, design thinking, patient experience, and customer success capability.
View ProgrammesCX Consulting & Advisory
Build CX strategy, journey maps, governance, measurement and culture transformation with CX Expert Asia.
Keynote Delivery
Inspire leaders and teams with powerful CX keynotes by Santhakumaran Atmalingam.
Santhakumaran Atmalingam
Founder of CX Expert Asia, global keynote speaker, award-winning CX consultant, and Experience Management thought leader committed to developing the next generation of CX professionals across Asia.
Invite SanthaProfessional Recognition Ecosystem
Ready to build CX capability your customers can feel?
Apply for CXP, request corporate training, book a keynote or discuss a CX transformation engagement.
Apply for CXP