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Innovation Workshop

Design Thinking for Experience Innovation

A hands-on workshop to help teams solve customer problems through empathy, ideation, prototyping and experimentation.

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Duration2 Days
DeliveryWorkshop / In-house
InvestmentContact us
FundingHRD Corp Claimable where applicable

Programme Overview

Participants apply design thinking methods to real customer problems and convert ideas into testable experience improvements.

Programme Objectives

  • Apply empathy-based problem discovery
  • Frame customer problems clearly
  • Generate innovative experience ideas
  • Prototype and test solutions
  • Translate ideas into action plans

Course Modules

  • 1Design Thinking Mindset
  • 2Empathy and Problem Framing
  • 3Ideation Techniques
  • 4Prototyping and Testing
  • 5Implementation Planning
Programme Enquiry

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