Customer Experience Thought Leader Santhakumaran Atmalingam
In the ever-evolving world of business, the term “customer experience” has risen to prominence as a make-or-break factor for companies. […]
Patient Experience Thought Leader Santhakumaran Atmalingam
The Power of Empathy in Healthcare: Transforming Patient Experiences By A. Santhakumaran Empathy is a fundamental aspect of human interaction, […]
Patient Experience Thought Leader Santhakumaran Atmalingam
The modern healthcare system is a labyrinth of processes, technology, and human interactions. While it is designed to provide care, […]
customer experience santhakumaran
When Repeated Mistakes Signal System Problems: A Guide to Identifying and Fixing Process Flaws